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몇일전에 카약에서 비행기 예매를 했는데카약에서 예매하려면 예매가 완료된 후에 내 신용카드인지 증명하기 위해서 이메일로 확인메일이 와서 그 메일로 온Vayama Trip ID,Vayama Customer Service,Multiple Airlines Record Locatorㅇ을 입력해야되는게 있나봐요 ㅠㅠ근데 제가 메일 확인을 안해서 이것을 못보고 비행이 예매가 취소되었습니다.... 그래서 메일로 이렇게 왔어요...

DearSir / Madam,We recently received your online booking request associated with Vayama Trip ID TUEGSE. Your booking could not be processed as we were unable to get approval from your bank or card issuer for the purchase of your airline ticket(s). As a result, your booking has been canceled. We apologize for any inconvenience this has caused. Any Vayama booking and/or shipping fees that may have already been charged will be refunded back to your card. You should allow up to one billing cycle for any refunds to appear on your account.

Before attempting to make another purchase with this card, you should contact your bank or card issuer to clear up any issues that may be preventing your card from being authorized. Alternatively, you may try making a new purchase using another card. Unfortunately, your original reservation cannot be reinstated once it has been canceled. Please visitwww.vayama.comto complete a new reservation.
*****IMPORTANT INFORMATION REGARDING TRIP INSURANCE*****
If your booking included Trip Insurance, please contact Travel Guard at 1-877-525-2379 to determine if that was canceled as well. If not, you should request cancellation of the Trip Insurance to receive a full refund. If/when you rebook your trip, it will be necessary to purchase new Trip Insurance if you would like coverage for the new booking. If you call our Customer Care Center for rebooking, please advise the Customer Support Associate you speak with that you would like to include Trip Insurance.
We trust to have informed you sufficiently and that our answer meets your expectations.In case of any additional questions feel free tocontact us again.Kind regards,Uday

ㅠㅠㅠㅠㅠㅠㅠ우선 내일 신용카드회사에 전화해볼거긴 한데 주말이라 안받을것같고 월요일에 전화를 해보려고 하는데요...다 필요없고 제 질문은 하나입니다..ㅠ.ㅠㅠㅠㅠㅠㅠㅠ100퍼센트 환불 받을 수 있을까요??ㅠㅠㅠㅠㅠㅠㅠ무섭네요퓨ㅠㅠㅠㅠㅠㅠ엄카로한건데ㅠㅠㅠ엄마한테혼날것같애요ㅠ흑휴긓규휵후ㅠ구휴구휴구ㅠㅎ

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